Terms of service
Last Updated: October 10, 2026
Welcome to CozzyStride! These Terms of Service govern your access to and use of our website and online store. By visiting our website or purchasing our products, you agree to these terms. Please read them carefully before using our services.
1. General Terms
CozzyStride operates an online store offering footwear and related products, including products associated with brands such as UGG and Birkenstock.
Throughout these Terms of Service, “we,” “us,” and “our” refer to CozzyStride. “You” and “your” refer to any visitor, customer, or user of our website.
By using our website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.
2. Online Store Terms
You agree to use our website only for lawful purposes. You must not use our products or services for any illegal or unauthorized activity.
You must not transmit viruses, malicious code, or any other material that could damage or interfere with our website or services.
We reserve the right to refuse service, restrict access, or cancel orders when reasonably necessary and permitted by applicable law.
3. Products and Descriptions
We make reasonable efforts to ensure that product descriptions, images, sizes, prices, and availability information are accurate.
Product colors and appearances may vary depending on your device and screen settings. We cannot guarantee that your screen will display every product exactly as it appears in person.
Product availability may change without notice. We reserve the right to discontinue products or limit quantities, subject to applicable law.
UGG and Birkenstock are trademarks of their respective owners. Unless expressly stated otherwise, CozzyStride is an independent retailer and is not affiliated with, endorsed by, or officially connected to these brands.
4. Pricing and Payments
All prices are displayed in the currency indicated on our website. Prices and promotions may change without prior notice, except where prohibited by law.
Applicable taxes, shipping charges, and other fees will be displayed at checkout when required.
By placing an order, you agree to provide accurate payment and billing information and authorize the applicable payment provider to process your transaction.
We reserve the right to correct pricing errors and cancel orders affected by such errors, subject to applicable law. If payment has already been collected for a canceled order, we will arrange an appropriate refund.
5. Orders and Confirmation
After placing an order, you may receive an email confirming that we have received it. An order confirmation does not necessarily mean that the order has been accepted or shipped.
We reserve the right to reject or cancel an order for legitimate reasons, including suspected fraud, product unavailability, incorrect pricing, or inaccurate order information.
If an order is canceled after payment, the applicable refund will be issued to the original payment method where possible.
Please verify your shipping address, contact information, product selection, and size before completing your purchase.
6. Shipping and Delivery
We aim to process and ship orders within the timeframes stated in our Shipping Policy.
Delivery dates and estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to shipping carriers, weather, holidays, customs procedures, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information. Additional charges associated with address corrections or delivery changes may apply where permitted by law.
Please review our Shipping Policy for additional information about processing times, shipping fees, delivery estimates, and available shipping methods.
7. Returns, Exchanges, and Refunds
We want you to be satisfied with your purchase from CozzyStride.
Returns, exchanges, and refunds are subject to our Return and Refund Policy and applicable consumer protection laws.
Please review our Return and Refund Policy before making a purchase to understand return eligibility, deadlines, product condition requirements, and refund procedures.
If you have questions about a return, exchange, or refund, please contact us using the contact information provided below.
Nothing in these terms limits any consumer rights that cannot legally be excluded.
8. Promotions and Discounts
CozzyStride may offer promotional codes, discounts, and special offers from time to time.
Promotions may have expiration dates, eligibility requirements, product exclusions, or other restrictions. Unless otherwise stated, promotional offers cannot be combined.
We reserve the right to correct promotional errors or modify or discontinue promotions as permitted by law.
9. Intellectual Property
All original content on our website, including text, graphics, logos, design elements, and photographs, is owned by CozzyStride, its licensors, or the applicable rights holders and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially use website content without the appropriate permission.
UGG, Birkenstock, and other third-party trademarks remain the property of their respective owners. Their use on our website is for product identification and descriptive purposes and does not, by itself, imply an official partnership or endorsement.
10. Third-Party Services and Links
Our website may include links to third-party websites or use third-party services, including payment processors, shipping companies, and analytics providers.
Third-party services may operate under their own terms and privacy policies. CozzyStride does not control all third-party websites and is not responsible for their independent content, policies, or practices.
We encourage you to review the applicable terms and privacy policies when using third-party services.
11. Privacy
Your privacy is important to us. Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.
We may process information as necessary to fulfill orders, process payments, arrange deliveries, respond to customer inquiries, prevent fraud, and operate our store.
Please review our Privacy Policy for further information about how we collect, use, disclose, and protect personal information.
12. Errors and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct errors, update information, or cancel affected orders when permitted by applicable law.
We will honor any mandatory consumer rights that apply to your purchase.
13. Limitation of Liability
To the maximum extent permitted by applicable law, CozzyStride will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of our products.
We do not guarantee that our website will always be uninterrupted, secure, or free from errors.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for reasonable losses, claims, and expenses arising from your unlawful use of our website, your violation of these terms, or your infringement of another person's rights.
This provision does not apply to the extent that such responsibility cannot lawfully be imposed on you.
15. Governing Law
These Terms of Service are governed by the laws applicable to CozzyStride's business, subject to any mandatory consumer protection laws that apply to your transaction.
Any dispute will be handled by a court or other dispute-resolution body with appropriate jurisdiction under applicable law.
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations.
Any updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes take effect constitutes acceptance of the revised terms to the extent permitted by applicable law.
17. Contact Information
If you have any questions about these Terms of Service, please contact us using the information below.
Store Name: CozzyStride
Email: contact@cozystride.us
Phone: +1 (612) 872-2415
Business Address: 226 Ridgewood Ave, Minneapolis, MN 55403, United States
Website: https://thecozystride.shop
Thank you for shopping with CozzyStride. We appreciate your business and look forward to serving you.